Might it be connected to this fault on the status page?
We know of 1 issue in your area
TIVO ONLY) You might find that certain programmes aired on and after 12th May are slow loading on Catch Up TV and TV On Demand on your Virgin TV or TiVo® service at the moment.
Our engineer is working to fix the problem.
Reference no: F004436856
_________________________________________________________ Graham I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
Thank you for taking the time to chat to the Community about the Missing Catch Up programmes.
I'm sorry that we've not been in touch sooner but I am chuffed that I can see you've already met one of the Community, thank you Graham_A I'd like to extend that if you need any help in the future, please let us know here and one of the team or Community will help.