My TiVo box is a nightmare. I've tried everything to get my guide information working but have failed miserably. I've also tried to programme the TiVo remote but gave up after the tenth attempt. Is short I give up. The box hasn't worked properly since we've had it! How do we get a replacement?
Thanks for making us aware of this on the community.
I'm sorry that you've been having such trouble with your TiVo® box so I would like to arrange for one of our engineers to take a closer look. I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.