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LeeDurnfordV200
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Malfunctioning TiVo Box

My TiVo box is a nightmare. I've tried everything to get my guide information working but have failed miserably. I've also tried to programme the TiVo remote but gave up after the tenth attempt. Is short I give up. The box hasn't worked properly since we've had it! How do we get a replacement?
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Re: Malfunctioning TiVo Box

Hello LeeDurnfordV200,

 

Thanks for making us aware of this on the community.

 

I'm sorry that you've been having such trouble with your TiVo® box so I would like to arrange for one of our engineers to take a closer look. I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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