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Fay1978
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Loss of sound

After turning my tivo box to standyby, when i switch it back on i lose sound on most normal channels but HD channels i have nothing.  I have tried replacing the HD cable and a different port in my TV but nothing is helping. Please help.

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zilch
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Re: Loss of sound

Probably best to telephone the fault.
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Forum Team
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Re: Loss of sound

Hi Fay1978,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that you have a loss of sound on some of your channels.  I'll get this checked out and help to get this fixed for you.

 

I have attempted to connect to your box remotely but I am unable to get all the box's stats.  Can you please confirm if the box is currently powered on?  

 

Once confirmed I can help further.

 

I look forward to hearing from you. Smiley Happy


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