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kurtis5561
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Loss of TV/Broadband Manchester

So I'm in Area 20

 

We have a network wide fault of no TV/Broadband

 

Nothings working. Just wondering what the outage was? VM have said theres an area fault.

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Re: Loss of TV/Broadband Manchester

Hi there Kurtis5561, 

 

I'm really sorry to hear that your broadband and TV services were down on Thursday evening. I can see that we were aware of a fault at the time, with the reference F003914870. I've taken a look into the notes of this fault, and can see the root cause was a loss of power to the part of the network that feeds your area.

 

Once the power was restored, the services came back on line. 

 

Apologies again 

 

Huw


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