Had VM services as part of the quick start package.delivered and self installed.
I need a longer coax cable for the Tivo box as I wish to move this to the other side of the living room and tack the cable around the skirting.
Can a length of cable be sent out if I provide the required amount?
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi
There is no guarantee the cable being sold is up to scratch, & the correct type of connectors need to be used & fitted correctly or noise ingress will result. Also even adding a few metres of cable will change the upstream & downstream levels & may degrade services. If the alteration had been requested at the time of install, the engineer visit cost would have been half the non-fault callout charge that may now be charged.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile