I'm sorry to hear that your TiVo® is stuck in the 'Starting Up' mode, I just wanted to pop by and see how things are today for you. If you're still experiencing any problems let me know and I can help further.
I wasn't able to locate your account to carry out any checks right now, if you keep me posted on the current status of your TiVo® I can help further.
I look forward to hearing from you.
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