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Colvid
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Ld40 message on TiVo box

Can't find previous post and not heard from anyone. Can anyone advise what I need to do about my Samsung TiVo box displaying Ld40 and being unusable

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Superuser
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Re: Ld40 message on TiVo box

If its displaying LD:40 its not a TiVO, its one of the older boxes. Either ring faults (150 from a Virgin phone) or wait here several days for a response from the Forum Team. Customer Services should be able to re-initialise the box remotely, which would take a matter of minutes.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Superuser
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Re: Ld40 message on TiVo box

If its displaying LD:40 its not a TiVO, its one of the older boxes. Either ring faults (150 from a Virgin phone) or wait here several days for a response from the Forum Team. Customer Services should be able to re-initialise the box remotely, which would take a matter of minutes.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Colvid
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Re: Ld40 message on TiVo box

Still not heard from 'the forum' team and finding it impossible to phone, any other suggestions?
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Forum Team
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Re: Ld40 message on TiVo box

Hi Colvid,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your V+ box.

 

I've located your account and I can see you've got a technician booked to fix this for you. Let me know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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