I have a new issue with my TiVo box in that some of the recordings pixelate a few minutes into playback of a recorded program and then skip back and repeat about 15 seconds of playback. This has happened on a number of recording the past few weeks. Hard disk problem, I wonder?
Thank you for your post on the Forum. I'm sorry to hear that you're experiencing a problem with your TiVo--specifically that your HD recordings are pixelating. Have you had the same issue with SD recordings?
I have been able to access your account via your Forum details and run testing to your equipment and can see a problem with your TiVo. I've sent hits to reset the signal to the box but this hasn't worked, so I will need to arrange an engineer visit for you to get this fixed.
I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the purple envelope at the top right of this page.
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Thanks. The engineer came and replaced my box as it had an issue with the hard drive. Unfortunately the replacement is only a 500Mb and my old box was a 1Tb. Apparently I was originally given the 1TB by mistake!