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Bingley
Fibre optic
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Is this correct- no return of tivo box

Yesterday I canx my tivo after 5 months of pure hell and an RC24 that failed  to do anything, what I was informed that VM do not want the Samsung Tivo 500GB box back is this correct ?

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north
Tuning in
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Re: Is this correct- no return of tivo box

I was told they did not want my faulty tivo box back after being sent a new one but now i get emails demanding its return or be charged for it

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Bingley
Fibre optic
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Re: Is this correct- no return of tivo box

I`m expecting a request at some point in January for the return even though the nice lady checked a serial number  of the box she had on my account. This is the second box and prob only a few months old.  Just be glad to see the back of it. 

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