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vwbeetle6335
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Internet Connection

Had two new TiVo 1tb boxes. Samsung doesn't work as I keep losing picture when turning tv off. Cisco works fine. Apart from keep losing internet connection. Had another box today. Same happens again. Not connected to the internet. No On Demand or Catch Up. Really had enough now. Engineer coming Wednesday. But getting above a joke. Is this going to be a forever ongoing problem?
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Re: Internet Connection

Hi vwbeetle6335, 

 

Thanks for your post and apologies to hear about the issues you have been having with your TiVo® box. Smiley Sad

 

From your post, you've mentioned getting an engineer out. How has it gone? Did they replace the box again? 

 

Update us here. If you're still having an issue we'll be able to help chase things. 

 

Thanks,

Kath_F
Forum Team

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vwbeetle6335
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Re: Internet Connection

They gave me a new TiVo Cisco Box. Tv working fine with it. Now I've lost internet connection again. Someone coming out Wednesday again. Getting above a joke now.
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