Thanks for getting in touch on the Forum. I'm sorry to hear that your TiVo stops responding to your remote. Thank you for letting us know that you have tested this with other remotes and checked the batteries and receiver.
I have run testing to your TiVo and can see a problem with the box. I will need to arrange an engineer visit so that we can get this fixed for you.
I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help