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piggyhiggy
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Image Blocking on TV using TiVo box

In the past few weeks have noticed frequent patches of blocking on TV display with my TiVo box. Any solution?
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Forum Team (Retired) BenD_H
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Re: Image Blocking on TV using TiVo box

Hi Piggyhiggy,

 

Thank you for coming back to the Community and thank you for your post. 

 

I'm very sorry to learn about the recent blocky display on the TiVo, I've been running some tests and looks like some of your power levels aren't operating nicely. 

 

I'd really like to help here and book you an engineer, I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.

 
Get back to me when you can.
 
Ben
 

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Forum Team (Retired) BenD_H
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Re: Image Blocking on TV using TiVo box

Hi Piggyhiggy )

 

I certainly am and have worked 3 years here and 6 years in Virgin Media in total Smiley Happy Whenever you wish to find out a bit more about the person you're messaging you can click on their name and it'll give you a little bit more about them Smiley Happy

 

Keep in touch Smiley Happy

 

Ben


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Forum Team (Retired) BenD_H
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Re: Image Blocking on TV using TiVo box

Hi Helen, 

 

Many thanks for taking the time out to reach me again and replying Smiley Happy

 

I've been away for a few days and upon my return I've seen that your signal levels, on which prior were unsatisfactory, are now operating at the right level.

 

I would like to ask if the services are working well now and have you still been experiencing the same issues?

 

Keep in touch and all the best Smiley Happy

 

Ben


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