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Whyteali
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ITV channels pixelating

Having issues with ITV channels breaking up and pixelating and popping sound. Only appears to happen on ITV channels ITV 3.4 etc any onevent else experiencing these issues.

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Forum Team
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Re: ITV channels pixelating

Hi Whyteali,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your picture.

 

I've run a diagnostic on your equipment and I can see an issue with your Downstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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