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Jonathan_VM
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I have had message C130 showing for over a week. Anything I can do?

Looks like I need an engineer or can I resolve from this end?

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Nikki100
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Re: I have had message C130 showing for over a week. Anything I can do?

I have also had the same message c130 for over a week but only on 1 box I have re booted it but nothing not happy bad service
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Re: I have had message C130 showing for over a week. Anything I can do?

Hi there Jonathan_VM and Nikki100, 

 

Thanks for your post, and I'm really sorry to hear that you've been getting these error messages for some time. 

 

Jonathan - I've run some testing on your TiVo® and it appears to be powered off at the moment, if this is not the case could you please let me know - if it is powered off could you please power it back on and then let me know so I can run some further testing.

 

 

Nikki, when I checked your account, I can see that there is currently some maintenance going on in your area at the moment, which is stopping me from running tests on your TiVo®, this is set to clear by the end of the working day, so I'll have to run tests on this again for you when things are back up correctly. 

 

Thank you and apologies again. 

 

Huw


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