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eekamouse
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I have a Tivo box & a V+ box; bill says i'm paying a Tivo fee, a V+ fee AND an additional box fee. Y

I have a Tivo box & a V+ box, but bill says i'm paying a Tivo fee, a V+ fee AND an additional box fee - i only have 2 boxes, but bill seems like i'm paying for 3.

 

Virgin, are you double dipping?

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Parrotperson
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Re: I have a Tivo box & a V+ box; bill says i'm paying a Tivo fee, a V+ fee AND an additional box fee

You'll need to phone in. They won't discuss your bill on here due to DPA. 

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Superuser
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Re: I have a Tivo box & a V+ box; bill says i'm paying a Tivo fee, a V+ fee AND an additional box fee

If you have two boxes, there is one additional box charge.

 

Each box has a charge dependent on its type, either TiVo, V+ or V HD.

 

The 'charges' are zero for V+ and V HD, but the 'features' really just identify to your account what boxes you have.

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Superuser
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Re: I have a Tivo box & a V+ box; bill says i'm paying a Tivo fee, a V+ fee AND an additional box fee


Ernie_C wrote:

 

The 'charges' are zero for V+


Only on TV XL - the V+ HD box has a £5 per month fee on all other tiers if recording is enabled. As a comparison TiVo is £5 a month on all tiers but this charge is accounted for in all current bundles for the initial TiVo box.

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I work for Virgin Media - but all opinions posted here are my own
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