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gonz03
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I get the invalid media key on my tv anywhere app

I get the invalid media key on my tv anywhere app. I can see the mak in my TiVo settings but I can't do anything with them

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Re: I get the invalid media key on my tv anywhere app

Hi gonz03,

 

Thanks for your post and apologies for the issues you are facing with TV Anywhere. 

 

The way the new app works is that it obtains this information in the background so you don't have to. 

 

I would delete the app from your device, reboot the TiVo® box. Re install the app and try again. 

 

Make sure you are connected to wireless for the time being and also make sure the Remote Network is enabled in the TiVo® Settings. 

 

Keep me posted on how you get on Smiley Happy

 

Thanks, 

Kath_F
Forum Team

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Ruti72
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Re: I get the invalid media key on my tv anywhere app

I am now getting this as well, I have deleted the app, restarted the TiVo box and still nothing... This is happening too often, last week it was down for a day! Now what?

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Jarndyce
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Re: I get the invalid media key on my tv anywhere app

Me too. Same issue.

Never had the issue before, so perhaps it's a general fault.

 

I have deleted app and re-installed. Also restarted TiVo box. Makes no difference.

It is giving the same error on iPhone, iPad and Nexus.

 

Can this be investigated, please?

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Jarndyce
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Re: I get the invalid media key on my tv anywhere app

This is the error message I'm getting following the invalid media key message:

 

Error:stationSearch
Code:middlemindError

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mikew1
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Message 6 of 10
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Re: I get the invalid media key on my tv anywhere app

Im getting this as well
I think there was a big update last night as my tivo went off then restarted last night just after 12:00.
But the app still worked then
but while i was at work today the wife said it reset it's self again this afternoon just after dinner time

Now the app doesn't work ?? ( Might work after 24hr may think it a new install or have VM messed up again LOL )

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mikew1
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Re: I get the invalid media key on my tv anywhere app

Just found this

 

 There is a fault disruption

You might be having trouble with your TiVo functionality with "No Network Availablity" message on Home Screen plus issues when signing into TV Anywhere app on smartphones or iPad

We have identified the problem and an engineer is on their way.

Reference no: F003824188

 

Fix due 01/08/2015 @ 12:00

 

Mike

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Re: I get the invalid media key on my tv anywhere app

Hi All,

 

Thank you for your posts on the Forum. Apologies that you weren't able to use the TV Anywhere app.

 

Can you please let me know if you are still getting the same error: invalid media key ?

 

Thanks.


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Jarndyce
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Message 9 of 10
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Re: I get the invalid media key on my tv anywhere app

Yes, it's working for me now, thank you.

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Re: I get the invalid media key on my tv anywhere app

Thanks for letting me know Jarndyce. I'm glad that this issue has now cleared.

 

If you have any other problems with this, please let me know.

 

Regards.

 

 


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