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johnmuso
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I can't play anything on the Hayu app. Just keep getting message saying programme cannot be played.

I can't play anything on the Hayu app.

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Re: I can't play anything on the Hayu app. Just keep getting message saying programme cannot be p...

Hi johnmuso,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with the Hayu app.

 

Are you still experiencing issues with this? Does it happen constantly or intermittently?

 

Speak soon Smiley Very Happy

 

Josh


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JOHNMUSO1
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Re: I can't play anything on the Hayu app. Just keep getting message saying programme cannot be p...

It happens consistently , hasn't worked for weeks.

 

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Re: I can't play anything on the Hayu app. Just keep getting message saying programme cannot be p...

Hi JOHNMUSO1,

 

Thanks for coming back to us about this.

 

Sorry to hear about the bother experienced. :/

 

There does appear to be an issue via the equipment signal level.

 

I'd like to book an engineer appointment to get this looked into.

 

I've sent you a private message so that we can get this arranged.

 

Speak soon,

 

Nat_J


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JOHNMUSO1
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Re: I can't play anything on the Hayu app. Just keep getting message saying programme cannot be p...

Thank you but I don't seem to have received a private message.

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Re: I can't play anything on the Hayu app. Just keep getting message saying programme cannot be p...

Hi JOHNMUSO1,

 

Sorry about that!

 

If you check your inbox you should see a private message there now.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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