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Courtney24
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I can't get past the loading page

I have come home from work to find my TiVo box displaying a strange sequence of lights, it won't turn on past the starting up page.
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Forum Team
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Re: I can't get past the loading page

Hey Courtney24

 

Welcome to the Virgin Media Community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.

 

I've been able to locate your account and take a closer look at this for you, we're seeing no issues with the TiVo box. Are you still experiencing this issue? 

 

If so, I'll look to escalate this for you as soon as possible.

 

Look forward to hearing from you

Craig


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