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Gm11
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How to fix tivo box ?

When I turn on my UPSTAIRS tivo box it says "starting up " like it's meant to.. then after about 5 secs it just goes to a black blank screen I've checked all the leads an they all in properly. .. lights at front left of box are green .
Does anyone know what could be wrong
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Parrotperson
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Re: How to fix tivo box ?

It should say 'warming up'. When you say switch on do you turn it off completely or put it in standby?  

Tivo doesn't like being turned off completely as it can't update itself from VM. You could try a reboot. Turn it off then turn it back on after about 10 seconds. I suspect though that you may need help so will need to phone in. 

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Forum Team
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Re: How to fix tivo box ?

Hi Gm11,

 

Welcome to the Community!

Sorry to hear you're having TiVo® trouble.

 

As Parrotperson has mentioned, a mains reset may help to fix this. Just switch the TiVo® off at the mains, leave it off for about a minute, then switch it back on.

If it still gets stuck after that, let me know and I'll arrange a technician for you.

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Gm11
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Re: How to fix tivo box ?

Thanks

I've did all that think I need someone to come out an have a look at it ..
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Forum Team
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Re: How to fix tivo box ?

Hi Gm11,

 

I've sent you a private message (purple envelope at the top right of your screen) so I can get a technician arranged for you.

Look forward to hearing from you!   Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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