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W1
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Message 1 of 15
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How to clear On demand Continue watching list

The Continue Watching section of On Demand or Catch Up TV (they both seem to be the same) lists a movie that I've finished watching. I've made sure I've watched it right to the end, but it still remains in the Continue Watching list.

How can I delete an item from the Continue Watching list? Or alternatively, how can I clear the whole list?

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Forum Team (Retired) BenD_H
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Message 2 of 15
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Re: How to clear On demand Continue watching list

Hi W1,

 

Welcome into the Community and thank you for posting.

 

I would mention that deleting any show should be the same as anything in the recordings. If you press the 'clear' button on the remote, this should delete the file Smiley Happy

 

I hope this help and thanks again for popping by Smiley Happy

 

Ben


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Borehamwood1a
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Message 3 of 15
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Re: How to clear On demand Continue watching list

Hi ben I can't seem to get this to clear have you tried this? Kind regards

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311
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Message 4 of 15
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Re: How to clear On demand Continue watching list

Hi Ben

This doesn't work in the continue watching list…any other suggestions or is this a bug that needs fixing? Is this a new feature that hasn't been fully thought through??
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Borehamwood1a
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Message 5 of 15
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Re: How to clear On demand Continue watching list

Do the Virgin team pick this up from the community forum to fix does anyone know thanks

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Forum Team
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Message 6 of 15
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Re: How to clear On demand Continue watching list

Hi guys,

 

I've tested this on our TiVo® and I'm getting the same issue. I've reported it to the appropriate team and I'll post an answer as soon as I get it from them.

Thanks for your patience!  Smiley Very Happy

 

Josh


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rayner
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Message 7 of 15
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Re: How to clear On demand Continue watching list

I have spoken to a advisor about clearing the continue watch list and apparently it auto clears after a certain date. There is no facility to do this manually all sounds a bit strange to me.
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Forum Team
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Message 8 of 15
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Re: How to clear On demand Continue watching list

Hi rayner, 

 

Thanks for your post and for updating the thread. 

 

This is the information I am finding to when searching for it to advise. 

 

It looks as though Josh is chasing this up with another team but I'm not able to see which team. He is currently on Annual Leave and on his return I'll get him to pop an update here for you Smiley Happy

 

Thanks,

Kath_F
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Clayhalo
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Message 9 of 15
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Re: How to clear On demand Continue watching list

Hi is there any update on how to clear this? Thanks

 

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JackDee1
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Message 10 of 15
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Re: How to clear On demand Continue watching list

Has Virgin gone to sleep on this topic?

Any answer to this topic please?

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