Now that you can only order a maximum of two boxes online, it seems you're unable to do a whole house set up like the old days. and when you phone to get a cost on adding the 'phone order only' third box, they just add it to the online prices, so you lose out on any cashback offers. What to do?
Thanks for your post and apologies to hear you're unhappy at having to call us to look at multi-room options.
Whenever there is an order placed for more than 2 boxes, there are other things to consider which is why we've decided to only take orders such as these over the phone. You can call us on 0845 840 7777 to discuss your needs.
In terms of cashback offers, we don't do these so if you're looking at going through a third party site, you'd need to weigh up the pro's and con's for the offer.
Apologies for any inconvenience.
Kath_F Forum Team
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