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elmann
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How can I order a new Tivo remote?

Our TiVo remote is completely broken, the buttons all do different commands meaning we have to use the TiVo box to change channel etc, it's pretty frustrating! How do we go about ordering a new one and what is the price?
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Superuser
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Re: How can I order a new Tivo remote?

By clicking on this link to a Forum "sticky" and following the guidance. Replacements are free if caused by accidental damage or in the course of wear and tear. That's why you rent from VM rather than buy. Good isn't it?

http://community.virginmedia.com/t5/TiVo/Replacement-TiVo-Remote-Controls/td-p/1506734

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Forum Team (Retired) BenD_H
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Re: How can I order a new Tivo remote?

Hi Elmann,

 

Thanks for coming by and posting here about the TiVo remote.

 

I hope that you've been able to get in touch, let us know how you got on Smiley Happy

 

If there's anything that i can do for you then please let me know.

 

Ben


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elmann
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Re: How can I order a new Tivo remote?

Hi Ben, I haven't yet been able to get in touch. I have a 14 month old boy and I'm due to have another in 3 days so it's easy for me to lose track of time! I'll try again as soon as I can Smiley Happy thank you!
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Forum Team (Retired) BenD_H
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Re: How can I order a new Tivo remote?

Hey Elmann Smiley Happy

 

Oh my gosh, that is brilliant news and hope that you keep in touch and let us know how everything goes, I'm assuming it's evening closer now Smiley Happy

 

Please give our Customer care team a call on 150/ 0345 454 1111 and they will be able to send one out Smiley Happy

 

Stay in touch in this very happy time for you Smiley Happy

 

Ben


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