Hi , I used to be a sky tv customer and having a deaf member of our household it was easier seeing on the TV guide which shows had subtitles. Sky did this by having subtitled programs in a different colour ..
Does virgin have a similar feature? Sorry for the long explanation
The TV guide has the same colour for every program but most programs have subtitles available, I have added a link here which shows how to access these subtitles and other features which may be of interest.
If there's anything else you wish to know just pop us another message