Hi I just receive my new TiVo box and I'm trying to installed but in tv screen is showing connection error 70001 , can anyone help me,and I don't have a smart card in TiVo box, I have the old one, can I put it in TiVo box, thank you
Welcome to the Community and thank you for taking the time to write to the Team.
I'm sorry to learn that the you're not fully up and running here, I've been trying to get access to your details to run some diagnostics but have been unable to. I'd love to help but would need some additional information to access your account and run some preliminary checks. .
I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.