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Izak
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'Help' option not working A01 Error

Just got Virgin Media and TiVo installed and my brother for some reason is worried because the 'Help' option in Help & Settinhs doesn't work displaying the 'App Temporarily Unavailable (A01)' error. All other apps appear to work ok. Can anyone explain why it doesn't work?
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Re: 'Help' option not working A01 Error

Hi Izak,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with the Help app.

I'd like to run some checks on your TiVo® but I can't seem to locate your account.

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details from you.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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