I have hayu on my tv package, but for over a week now it won't play any video. It logs in, checks account and takes me to the home page. I can navigate all round and see all the shows and when I get to play one, it starts loading and then says error can't play. I have forced a download on the box, reset it and done everything I can think of to make it work. I have an older TiVo box not the new v6 version. Can anyone help? Thanks.