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Kikib
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HayU app freezing

Every time I watch a show on the new HayU app it buffers/freezes all the way through the show!! What's up with that?
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Forum Team
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Re: HayU app freezing

Hi Kikib,

A warm welcome to our community Smiley Happy

I'm sorry to hear that the HayU app isn't working well for you.  Does the same happen for any other Apps like BBC iPlayer or YouTube?  If so if you can let me know please that will help me check this out for you.

I have taken a look at your box remotely and all looks great signal and power wise.  If you can let me know if the other apps are affected that would be super.

Collette Smiley Happy


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Message 2 of 4
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Re: HayU app freezing

Hi Kikib,

A warm welcome to our community Smiley Happy

I'm sorry to hear that the HayU app isn't working well for you.  Does the same happen for any other Apps like BBC iPlayer or YouTube?  If so if you can let me know please that will help me check this out for you.

I have taken a look at your box remotely and all looks great signal and power wise.  If you can let me know if the other apps are affected that would be super.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Kikib
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Re: HayU app freezing

Hi, thanks for the reply. No other apps seems to be doing it. Just HayU.
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Forum Team (Retired) BenD_H
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Re: HayU app freezing

Hey there Kibib, 

 

Cheers for the reply, Collette's not in right now but I'd love to step in.

 

I have been checking the TV services in the home and haven't been able to find anything still. I would like to know if this is happening on certain shows or when this is starting up?

 

Stay in touch.

 

Ben


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