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spinningjenny04
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Have Tivo box, both internet and TV keep failing.

My daughter has had a Tivo box for a few months which at first was fine but within the last couple of weeks, both the internet and TV keep failing. Engineers have been out several times and repeat the same adjustment - alter the signal strength - two high, too low - after a couple of hours everything packs in again. Any ideas as the engineers obviously haven't a clue!!

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Parrotperson
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Re: Have Tivo box, both internet and TV keep failing.


spinningjenny04 wrote:

My daughter has had a Tivo box for a few months which at first was fine but within the last couple of weeks, both the internet and TV keep failing. Engineers have been out several times and repeat the same adjustment - alter the signal strength - two high, too low - after a couple of hours everything packs in again. Any ideas as the engineers obviously haven't a clue!!



Could be any number of things

 

power supply to tivo

cable from box outside to tivo

cable from box outside to street cabinet 

 

when you say failing could we have a few more details? 

 

 

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spinningjenny04
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Re: Have Tivo box, both internet and TV keep failing.

Thank you for your reply. Re the failings: the internet is unavailable and the TV won't work apart from BBC1 and

2, ITV and possibly Channels 4 and 5(not sure). 

 

Another engineer has been today and found two faults on the cable outside the house and construction work is soon to be done to replace them. Fingers crossed, this will work!

 

 

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Parrotperson
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Re: Have Tivo box, both internet and TV keep failing.

Oh good. Yes the cable outside sounds about right! Let's hope they don't take too long fixing it. 

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spinningjenny
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Re: Have Tivo box, both internet and TV keep failing.

Thank you. 

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