Welcome to the Community!
Sorry to hear you're having trouble with your channels.
I've run some diagnostics and I can see an issue with the signal levels that feed your equipment. We'll need to send a technician to adjust these levels to get your service back in shape!
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
Tech fan? Have you read our Digital life blog yet? Check it out