Dear Virgin Media team, I have tried to call you as I have a request about retaining Some HD recordings.
I taped a load of Glastonbury concerts on 19 & 20 August. I discovered to my dismay that I can No longer view them as a message pops up stating that the recordings are no longer available And can't be viewed as MTV live HD is no longer available from Virgin Media. I am able to recover them from my Deleted items but can't play them.
Is it at all possible you could waive the rules so that I can play these recordings, but in future I won't be able to record any other HD shows? I love the music shows and this was one of the features which appealed to me and assisted my decision to stay with Virgin and not switch to Sky.
I was also given the ability recently to view the previous X Factor Motown show which was aired on 15/10/16, but am not able to access this programme.
Please could you look into this and advise me if I could be able to View the Glastonbury shows. Many thanks
Sent from my iPhone
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