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ten-tenths
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Green screen error

Hi

started to get green screen "dvr has encountered a serious problem.....do not turn off....please wait 3 hours" any vm techs able to have a look

this has happened twice and TiVo (1tb Samsung) has eventually rebooted and appears ok but presumably this is a precursor to something more serious ?

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Re: Green screen error

Hi ten-tenths,

A warm welcome to the community Smiley Happy

I'm sorry to hear that you've been getting these green screen disruptions.  I can see you have contacted us since you have posted and can see further action is being taken to resolve this for you.

It would be great to hear back how you get on afterwards so please keep me posted.

I'm here to help if you need me.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Re: Green screen error

Thanks Collette

Hopefully a new 1TB Tivo box is on its way following a call to support yesterday morning. Should arrive tomorrow so should be back up and running again soon.

 

Regards

 

Jon

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Message 4 of 4
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Re: Green screen error

Thanks for the update Jon Smiley Happy

That's great to hear your new 1TB box is on the way for you.  If you need anything else, don't hesitate to ask, we're here to help if you need us.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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