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hbkjohnhill
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Green Screen Of Death

Hi there,

Was watching TV today when my TiVo instantly reset and tried rebooting only to go to a green screen with writing on it. I nearly rang up to ask for help, when it suddenly sprang to life again.

Four hours later and it's happened again. Help!

Thanks in advance.

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zilch
Fibre optic
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Re: Green Screen Of Death

I think that you will still need to register the fault by telephone.
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Re: Green Screen Of Death

Hi there hbkjohnhill, 

 

I'm really sorry to hear that you've been getting this strange error on your TiVo® and I'd really like to help you out. I've run some testing on your TiVo® and can see some errors on the hard drive. 

 

I'd like to arrange for a technician to call out and investigate further for you, so I'll send you a private message to get things moving, please look to the top left of this page where you'll see a red envelope icon, click on that and you'll see my message.

 

Many thanks and apologies again 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: Green Screen Of Death

Hi there hbkjohnhill, 

 

Just thought I'd drop by to see if you'be been able to check out the private message I sent Monday evening, offering to arrange a technician visit. 

 

If this is something that you'd like me to sort out please let me know.

 

Cheers

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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hbkjohnhill
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Re: Green Screen Of Death

Thanks Huw, should give an update once it's resolved.

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