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allumj
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Glad to be going

Only one week to go with Virgin tv and our three TiVo boxes. Whatever went wrong with what used to be a good service? Slow, freezing, annoying - can't wait to get back to Sky!

We've tried all the hints and tips, all useless, as was the technical support. I think they must be fed up of people calling. Such a shame.

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speedway59
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Re: Glad to be going

Sky Q arriving on monday - 

read their forum and yes lots of issues for some, none for others but worth a try

and saving £12 per month on the deal.

I've kept VM BB as I have always been happy with that even though Sky offered a great deal to move everything.

 

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allumj
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Re: Glad to be going

I kept VM BB going as well but check your speed. I found out that even though I'd been paying for their vivid 200 my cabling could hardly reach 100! They refunded the difference and promised a cable upgrade soon.... watch this space!!!

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Forum Team (Retired) BenD_H
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Re: Glad to be going

Hi Allumj,

 

Many thanks for coming in and posting your message, welcome back. 

 

I can understand that Thursday is the day in which you are looking to move to Sky but I would like to help if you still wish. 

 

I can see that one or more boxes are offline, (turned off), can you let me know if this is intentional whilst preparing to move services?

 

Keep in touch.

Ben


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allumj
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Re: Glad to be going

I think you are 28 days too late, unless you can arrange for another return box to be sent. I have three tivo boxes as you know but only got sent packaging for two.
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Forum Team (Retired) BenD_H
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Re: Glad to be going

Hey Allumj Smiley Happy

 

Ah crumbs, I thought with you saying 'one week left' on Thursday, I was in for a chance Smiley Happy

 

I can certainly set up a box to be sent to return the equipment, this should in around 5 days.

 

Thank you and take care. 

Ben

 


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allumj
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Re: Glad to be going

Many thanks

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