Mine is the same, all the channels disappeared, tried turning off and waiting 30 seconds but still stuck on start up screen
Welcome to the Community!
Sorry to hear you're having trouble with your TiVo®.
If this issue is happening repeatedly then we'll need to send a technician to investigate.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
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Sorry to hear you're having the same trouble.
How long has your box been stuck like that?