Your box has lost connection to the network. Check all cables are in tight then
Try home-help-settings-network-connect to VM.
if that doesn't work you could try rebooting (off then on). If still no good phone 150 from a virgin phone or 03454541111
Welcome to the Community!
Sorry to hear you're having trouble with your TiVo®.
I've located your account and I can see that both of your TiVo® boxes are currently online. Are you still experiencing any issues with this?
Give me a shout if you need anything.
All the best
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