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ohforf
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Flashing light on TiVo box

Hi,

 

I notice this morning that I have a flashing green light on my TiVo box. What does this mean?

 

Thanks 


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Superuser
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Message 2 of 33
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Re: Flashing light on TiVo box

Assuming it's the heart light it means your tivo can't connect to the VM servers, this will mean you have no on demand and possibly it won't be able to pick up any EPG info, your best bet is to phone in






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Superuser
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Message 2 of 33
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Re: Flashing light on TiVo box

Assuming it's the heart light it means your tivo can't connect to the VM servers, this will mean you have no on demand and possibly it won't be able to pick up any EPG info, your best bet is to phone in






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ohforf
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Message 3 of 33
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Re: Flashing light on TiVo box

Thanks Dannylau, it is the heart light. Will give them a call.

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andybenco
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Message 4 of 33
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Re: Flashing light on TiVo box

My box is doing the same, got no catch up, on demand or Netflix
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Forum Team
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Message 5 of 33
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Re: Flashing light on TiVo box

 

Hi ohforf  and andybenco

 

  Thanks for posting and hopefully if  you were able to take on board dannylau's advice, this is now being resolved for you.  If you have been unable to call in, please  allow me to look into your accounts for you.

 

If you are able to provide me with your address and postcode's on the messages I will send you independently , I'll be happy to take a look at your accounts for you both.

 

Speak soon

 

Karen A

 

 


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ohforf
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Message 6 of 33
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Re: Flashing light on TiVo box

Thanks Karen, a reboot sorted my issue. All working now.

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Foley97
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Message 7 of 33
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Re: Flashing light on TiVo box

Our box just keeps doing it.  2nd light along.  Tried calling tech and break down of communication as off shore call centres so gave up trying to fix it.

 

not sure which one it the heart light but it is the second one along.


dannylau wrote:

Assuming it's the heart light it means your tivo can't connect to the VM servers, this will mean you have no on demand and possibly it won't be able to pick up any EPG info, your best bet is to phone in


 

 

 

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Forum Team
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Message 8 of 33
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Re: Flashing light on TiVo box

Hi Foley97,

 

A warm welcome to the forums Smiley Happy

 

I'm sorry to hear that you're getting a frequent flashing light on the box.  this can cause of a loss of On Demand services and other issues.  I have taken a look into this for you by carrying out some checks with the boxes remotely and there is a signal fault that requires the attention of our engineer.  I will be happy to arrange an appointment for you and will pop the details in a private message.  

 

(Look for the envelope icon above)

 

Collette Smiley Happy


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Barneyweston141
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Message 9 of 33
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Re: Flashing light on TiVo box

Hi collette

I have the same problem. Can you contact me to investigate please?
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Forum Team (Retired) BenD_H
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Message 10 of 33
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Re: Flashing light on TiVo box

Hi Barneyweston141,

 

Thank you for coming in and posting your comment on the flashing light on the TiVo. I have been looking into this and I'm sorry to see it's been happening to you. I have been testing the connection and found no issues currently, can you tell me if there's been any change since?

 

Keep in touch.

 

Ben

 


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