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sbrad3250
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Flashing green light

Hi, Had a new box for a week or two and for some time it was turning itself on from standby overnight. That seems to have stopped but now I find a flashing green heart light in the morning and when I switch it on from standby it reboots. This has happened a few times now and can't be right. Otherwise the box is fine. Help please.

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Superuser
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Re: Flashing green light

you more then likely have some issue with your signals thats causeing the internal modem to loose its connection.

Might be worth getting a tech out to check your levels.


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
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sbrad3250
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Re: Flashing green light

Thanks, will that mean calling 150 as I find that persuading them to do something is sometimes impossible?

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Superuser
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Re: Flashing green light

Or you could wait for one of the forum team to get to your post and check the levels from there end. though that could take a few days to happen.


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
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Forum Team
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Re: Flashing green light

Hello sbrad3250,

 

Welcome back to the community Smiley Happy

 

I have located your account and I can see a technician has already been booked for this so please let us know how you get on.

 

Kind regards

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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sbrad3250
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Re: Flashing green light

Hi Rose

Just had a new box. I'll see how I get on.

Many thanks
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