Hi, my Tivo remote stops working, batteries are fine, if I reboot the box via web portal it's ok, but this happens at least once a day, I've tried another remote but still the same, could the box be on it's way out ?
Thanks for your post and a huge welcome to the Community. It's really great to have you here.
I'm sorry to hear that you are having an issue with this. We can certainly take a look at what is going on for you.
Checking the account I can see there are some errors with the Signal levels and further recorded errors too. Looks like Parrotperson was right - we will need to arrange an engineer to come and take a look.
I've sent you a private message to make suitable arrangements
Kath_F Forum Team
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