I'm sorry to hear that this error 6117 is being persistent. I'll be happy to have a look at this for you.
Is this error occurring on just 1 programme or other programmes? If you can give me an example of a programme you have ordered I will check this further for you. Also roughly what time of day you attempted to order/watch this would be super.
Keep me posted, I'm here to help if you need me.
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