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Clare1
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Error message C133 and unable to access help app or Netflix

Hi,

 

I had my TIVO box replaced this afternoon as a couple of days ago the hard drive on my previous one failed. Therefore I have lost all previous recordings as well as all the set up series links and planned recordings. Now that I have got a working box I now cannot access catch up or on demand, Netflix or the help app. It is showing the message 'Network Availability (C133)'.

 

Is this just a problem with my service or are other people having problems? Is there anything I can do about it?

 

Clare 

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sjp123
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Re: Error message C133 and unable to access help app or Netflix

can't speak to your C133/Netflix issue but the link below might still help with your SL's & Planned Recordings

 

http://community.virginmedia.com/t5/TiVo/TiVo-replaced-things-to-double-check-before-the-engineer-de...

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Forum Team
Forum Team
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Re: Error message C133 and unable to access help app or Netflix

Hi Clare1,

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to ehar you are having an issue accessing your On Demand and apps. 

 

Whenever a new box is installed it can take up to 24 hours for everything to be working and settled on the network. 

 

Are you still having an issue using these apps?

 

If so let us know so we can investigate things at this end. 

 

Speak soon,

Kath_F
Forum Team

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