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Sheree87
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Error code

Every time I try to watch the first episode of kingdom I get about 13 minutes in when a message comes on the screen saying on demand is unavailable error code 6117 it has been happening for about a week can anyone help

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Forum Team
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Re: Error code

Hi Sheree87

 

Welcome to the Virgin Media Community, I'm so sorry to learn about the problems you're experiencing with your TV service at the moment.

 

Unfortunately I've not been able to accurately locate your account to take a closer look a this for you. So I can do that, could you respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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