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Error code w02

All weekend had pixelating tv and loss of all channels reset the box it's ok for half hour then goes again ok today until 6 then doing it again checked all cables as hidden away in a cupboard so they never get touched keep getting error code w02???

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Forum Team (Retired) BenD_H
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Re: Error code w02

Hi Johnoconnell101,


I'd like to give you a warm welcome into the Community Smiley Happy


I would like to help and and apologise for the recent issues on pixelation on the TV services.


I have testes the TV services in the home and i can see that there are some downstream power levels that will be affecting you. I would like to get these looked at. If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy


Speak to you soon and again, welcome into the Community Smiley Happy


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