Welcome to the community
I'm sorry to hear that you're getting this error. How are things looking today?
If you're still getting this error, let me know and I'll be happy to help further. I have taken a look at your box remotely and all looks fine from here so I hope service is now restored.
I'm here to help if you need me
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That's great news mariedobson24,
Thanks for the update
Should you need us again in the future, you know where to find us.
All the best