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evorster
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Error code W02

Almost every time I watch something on catch up, the box crashes and chucks me out. It mostly happens on BBCiplayer but on other channels too. It's not been right since we upgraded to TiVo box.

Just got error message W02 if that helps locate the fault?

Just ridiculous and so unimpressed.
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Forum Team
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Re: Error code W02

Hello evorster,

 

Welcome to the community and I'm sorry to learn that you're experiencing issues with your On Demand service.

 

The signals on your box are looking good at the moment but there is a known fault in the area affecting intermittent loss of the On Demand service, ticket number F004950097.

 

You can find any updates regarding area faults and estimated fix times here.

 

Kind regards

 

 

Rose
Forum Team


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