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leolady68
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Error code C130

Help please, I have recently moved two Tivo boxes into different rooms, connected all the cables correctly (three times now), one box is giving error code C130 and the other one is not even getting past the starting up stage (without the red emblem I might add) any ideas or have I broken them both -(

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jb66
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Message 2 of 7
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Re: Error code C130

Probably have a splitter on back to front
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leolady68
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Re: Error code C130

Only using one splitter the virgin cable coming into the house in one type and the two TiVo's onto the other two that are the same (if you catch my drift)

 

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Forum Team
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Re: Error code C130

Hi leolady68, 

 

Thanks for your post and it's great to see you getting involved in the Community. 

 

I'm really sorry to hear that you are having an issue with your TiVo® boxes since moving them to another room. 

 

When moving the boxes, did you add any cable yourself or have you just used the cable that the engineers installed? 

 

If moving back to the original place, do you still have the same issue? 

 

Looking at the stats from here, we're getting a non contactable error. This means we're not getting any signal from the cable in the property. Make sure everything is tightly screwed in on the entry point to the house. 

 

There is a chance that there would be a callout fee to repair this. Have you changed anything within the set up or have you literally picked up the TiVo® boxes and moved them to a different room?

 

Let me know.

 

Thanks,

Kath_F
Forum Team

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leolady68
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Re: Error code C130

Hi,

Thanks for replying, I did add cable I added a splitter cable from one room to another, and move a box from a completely separate room.  Initially the box that the splitter was put on worked, however, my daughter then decided to move her room around and now neither box works....:-(, I have checked, double checked and changed splitter, however neither box now works and I really don't have the funds for a call out fee for virgin  to come and sort it :-( I feel that a line feed from the outside box to both TIVO's would solve the problem but I don't know how to do that :-(

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Superuser
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Re: Error code C130

Ah, the problem is that you've added cable (and unless it was supplied by VM, likely the wrong stuff). The boxes are set up to work with a specific length of cable between the street cabinet and themselves, altering the amount of cable used can push the signal levels the boxes need outside of tolerance.

Where did you get the cable that you've added?


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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frank_gm
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Re: Error code C130


leolady68 wrote:

Hi,

Thanks for replying, I did add cable I added a splitter cable from one room to another, and move a box from a completely separate room.  Initially the box that the splitter was put on worked, however, my daughter then decided to move her room around and now neither box works....:-(, I have checked, double checked and changed splitter, however neither box now works and I really don't have the funds for a call out fee for virgin  to come and sort it :-( I feel that a line feed from the outside box to both TIVO's would solve the problem but I don't know how to do that :-(


Given that you have previously posted about this in another thread and you were basically given the same advice there, i.e. that you should not have messed with your cabling, then you really should restore your setup to it's original state.

If not then it may not just be the case that you "really don't have the funds for a call out fee for virgin  to come and sort it" but you may also incur extra charges from VM if your alterations have caused feedback on the VM network which may have affected your neighbour's services.

 

 

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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