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Nessynono
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Error code 3013 please help box off 24hrs now on got error

Box been turned  off 24hrs  came home box turned on watch one programme all ok programme finish error code 3013 came up 

 

cause everything turned off for 24hrs home phone dead 

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Re: Error code 3013 please help box off 24hrs now on got error

Hi Nessynono

 

Welcome to the Virgin Media Community, I'm massively sorry to learn about the inconvenience you're experiencing with your TV service at the moment.

 

I've not been able to locate your account to take a closer look at this from our end for you unfortunately, so I can take a closer look could you respond to the private message I've sent with the requested information? 

 

You can view the message by clicking the red envelope on the top left of this page.

 

Look forward to hearing from you

Craig


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