I have had the W02 error on my TiVo box on a large amount of channels for over a week now and have been unable to watch a whole host of programmes. This includes rugby world cup matches. I had my box reset by a call centre operative over a week ago and was told the channels would return. They still haven't and I'm paying for a service I've not been receiving. Is there a chance this could be sorted please as its been very inconvenient and annoying.