Hi VM, The family is not happy Harry Potter no longer plays ... Get the following message Error Playing Recording The TiVo box was nor able to record this program because there was no video signal on the channel. You may have been trying to record a channel that you don't receive Press OK to continue Now these are all Harry Potters from December, they have been watched loads and I have checked ITV1 HD is part of my package. So VM whats going on ?
Hi Collette Thank you for your reply All the Harry Potters that were recorded in December 2014 are affected they were all recorded off ITV1 HD Harry Potter and the philosophers stone Harry Potter and the chamber of secrets Harry Potter and the Harry Potter and the Prisoner of Azkaban Harry Potter and the Order of the Phoenix Harry Potter and the Half Blood Prince Harry Potter and the Deathly Hallows Part 1 & Part2 There is only 1 Harry Potter that works and that was recorded the other week and that was recorded off normal ITV1 I look forward to hearing from you Thanks
I've double checked everything and it all looks good with the box. I've resent some data down the line to see if we can kick things back in, can you try rebooting again now that I've done that and retest things please?
If that fails, it's possible there's a problem with the hard drive (despite it currently testing OK). This may be fixable by reformatting (which will wipe it), or it may need a replacement TiVo® box.
I rebooted the TiVo box but it was just the same. Reformatting the drive is just a fudge as not only will we still have no Harry Potter to we wont have any of the other recordings that we have made either. The same goes with replacing the TiVo box (which is less than a year old because the last one packed in).
So I have done some playing about and I have managed to find a fix for the Harry Potters. All I had to do was:
Go to "Keep until"
Change it to "Keep through" - the I chose the last selectable date which was 12/08
Change it back to "Until I delete"
And Bingo Harry Potter plays again and under the little Harry Potter movie poster it now says "Until I delete". What is funny is I have recordings from older that this that still work perfectly ?