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soosie
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Error Message

When I view "My Shows" screen via my TiVo box I'm getting error message

"Network Availability (C130) Some features are not available right now" and a referral to www.virginmedia.com/help/tivo"

When I go to the link I can't find any information on what this might be ? So my question is - is this a temporary blip or do I need to phone Customer Services and get an engineer out to check my TiVo box ?

 

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Re: Error Message

Hi soosie,

 

Thanks for the response!

 

I'm sorry to hear you're still having trouble with your TiVo®.

 

I'd like to send a technician to sort this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Re: Error Message

Hi soosie,

 

Thanks for posting!

 

I've located your account and run some tests on your TiVo®. The box appears to be online and functioning at the moment.

 

Are you still getting the Network Availability message on screen?

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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soosie
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Re: Error Message

Hello Josh

 

Thank you for your reply - yes, I am still getting the same message ! Fortunately I still seem to be able to access "My Shows".

soosie Smiley Happy

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Re: Error Message

Hi soosie,

 

Thanks for the response!

 

I'm sorry to hear you're still having trouble with your TiVo®.

 

I'd like to send a technician to sort this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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