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Error C130

Our TiVo box is showing error C130 with no network connection, and we have no channel guide info. Our broadband is working fine however.
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Re: Error C130

Hi ColinStephens3


I'm massively sorry to hear about the problems you're experiencing with your TiVo box at the moment. I'd like to get this fixed. 


I've been able to locate your account and run some tests from our end for you, we're detecting some issues with the set top box at the moment and I'd like to arrange for an engineer to come and take a closer look if you're available?


I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of the page. 


Look forward to hearing from you


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